Welcome to the Rider Safety Hub

Welcome to the Rider Safety Hub

Introducing the Safety Hub

In 2019, the Rider Safety Advisory Panel agreed that safety information that is relevant to food delivery drivers and riders should be published together in one place.

This has led to the development of our Safety Hub, which will host articles based on existing government road rules and road safety guidance. We're providing this info for the benefit of riders, like yourself, so you can keep up to date on road safety rules. You can also let us know if there any safety initiatives you would like to see offered by completing this short form

Vehicle Maintenance

As a Deliveroo rider, your vehicle is one of the most important pieces of equipment you use. There are some simple pre-ride checks on your scooter/motorcycle you can do to make sure your vehicle is running smoothly.

Personal Safety

Protecting yourself and your vehicle is paramount when you’re out delivering orders - it is important to take the necessary precautions to stay safe while you’re on the road. Take a look at some helpful personal safety tips from Victoria Police and tips on how to protect your vehicle from theft.

Visibility

When riding at night, in the rain or fog, or in other low-visibility conditions, being seen is crucial to staying safe. It is essential to take the necessary steps and precautions to ensure you stay safe and visible while on the road. Take a look at our helpful tips for staying visible on the road.

Road Safety

We can all play a part in protecting each other on the road; whether you’re on a bicycle, scooter, e-bike or car, there are always steps you can take to use the road in a way that protects your safety and the safety of others. Take a look at:

When riding a bicycle, scooter or motorcycle, it is crucial that you wear protective clothing, protective footwear and an approved helmet to help keep you safe. Take a look at:

Additional Safety Information

Keeping you safe on the road is one of our main priorities, but we also know that accidents happen. When they do, we want you to feel prepared and confident about how to handle the situation. Take a look at what to do in a road incident and your Deliveroo insurance.