Deliveroo Australia Rider Support
Orders Change topic
- Can customers tip me?
- What forms of ID are accepted in VIC?
- How should I check ID for alcohol deliveries?
- What forms of ID are accepted in NSW?
- What forms of ID are accepted in SA?
- What forms of ID are accepted in ACT?
- What should I do if I can’t find a customer who ordered alcohol?
- What can I do if there’s a long wait at the restaurant?
- How do I deal with double/stacked deliveries?
- What should I do if my vehicle breaks down?
- What should I do if the customer’s address doesn’t match the pin drop on the map?
- What should I do if I can’t find the customer?
- What should I do if the food or drink spills?
- What should I do if there are items missing from an order?
